Suzhou Cornigs Polyols Co., Ltd. (hereinafter referred to as "the Company") is committed to providing high-quality, green, and safe products to meet regulatory standards and customer expectations, striving to achieve the goal of "zero unsafe products."

1. Product Quality and Safety Management System

1.1 Strictly adhere to laws and regulations to provide customers with safe products.

1.2 Focus on managing and controlling various stages of the industry chain, ensuring traceability, risk control, and recall assurance through a comprehensive quality and safety management system.

1.3 Regularly review product safety objectives to promptly identify and address issues and hazards, maximizing product safety.

1.4 Continuously improve the company's product quality and safety management system.

2. Green Development of Products

2.1 Actively develop internal research and innovation capabilities, improve the R&D process, promote collaboration with other partners, and uphold technology-led product innovation.

2.2 Collaborate with supply chain partners to drive the sustainable development of the entire supply chain, ensuring the environmental friendliness and sustainability of raw materials.

2.3 Continuously optimize production processes, reduce energy consumption, minimize waste generation, and achieve more environmentally friendly production.

3. Customer Rights Protection and Satisfaction Survey

3.1 Strictly manage the use of customer personal information, utilizing information encryption technology to ensure customer information security.

3.2 Establish customer service departments to actively address and formulate improvement measures for customer concerns and suggestions, ensuring timely issue resolution.

3.3 Conduct an annual satisfaction survey, systematically investigate and improve issues raised by customers, taking corrective measures when necessary to enhance satisfaction with the company's product quality, safety, and services.

4. Responsible Marketing

4.1 Strictly comply with applicable laws and industry guidelines (including but not limited to the Advertising Law of the People's Republic of China) in conducting various forms of product marketing activities, ensuring all marketing materials are authorized by the company.

4.2 Ensure product labels comply with relevant laws, regulations, and standards, conveying scientific, truthful, and positive information to enhance customer confidence in food safety.

4.3 Prohibit false or misleading statements about products, services, or prices; refrain from making false or deceptive statements about the company's products, services, or performance; avoid making misleading statements about competitors' products.

5. Promotion and Advocacy

5.1 Regularly conduct training for all employees on product responsibility, including but not limited to product quality and safety, product nutrition and health, customer rights protection and satisfaction surveys, and responsible marketing.

5.2 Promote and disseminate this Product Responsibility Policy to ensure all employees, business partners, and other stakeholders are aware of and comply with it.

6. Policy Review

The company regularly reviews and updates this policy in accordance with legal regulations, its own business development, industry common practices, and established standards.

Suzhou Cornigs Polyols Co., Ltd.

December 1, 2022